Top 20 Questions To Ask Your Solar Installer

At Australian Solar Quotes, we look out for our customers. We are here to make sure you don’t get taken for a ride by an unreliable solar installer – which is too often the case for Aussies around the country. It can be hard to pick the good guys from the bad, especially if you don’t know what to look out for.

Check out our Solar Power Buyers Guide for the inside solar industry knowledge, or GET 3 QUOTES now!

Here are few quick questions to ask your installer to make sure you’re getting the best service possible.

  1. How long has your business been operating & installing solar panels for?
  2. Who is your clean energy council accredited installer and designer?  What is their CEC (clean energy council) number?
  3. How many solar panel systems have you installed?
  4. Can I see some of your customer testimonials?
  5. What is the time frame in which you aim to have the solar panel system installed?  Is there a guarantee on this time frame?
  6. What are your company’s terms and conditions of business?  Ask for a copy!
  7. What type of warranty / guarantee on installation do you offer? Could you walk me through it?
  8. Do you import the solar panels and components or do you purchase from an Australian Wholesaler / Distributor?
  9. Who do I contact if there is a fault of defect with the inverter, solar panels, components or installation?
  10. Who do I contact in an emergency if I can’t get in contact with your company? Write down the number and process!

Top 10 Questions – Parts & Components

  1. Is the solar inverter transformer-less or does it have a transformer. What are the advantages / disadvantages?
  2. Where is the solar inverter manufactured?
  3. What is the product warranty for the solar inverter?
  4. Does the inverter have duel MPP Tracking? (this feature is necessary for solar panel installations with multiple strings facing different directions)
  5. Is the inverter an indoor or outdoor inverter?
  6. Where are the solar panels manufactured?
  7. What is the product warranty for the solar panels?
  8. How long have you been supplying this brand of solar panels?
  9. Do the solar panels have mono-crystalline or poly-crystalline cells?
  10. What is the solar panel’s cell efficiency?

Find Out the Rebates & Incentives You’re Eligible For

solar energy facts

NOW IS THE BEST TIME TO TAKE ADVANTAGE OF THE SOLAR PANEL REBATES – BEFORE GOVERNMENT CHANGES AT THE END OF THE YEAR!

Electricity prices are still on the rise due to the ever increasing demand for electricity throughout Australia. As a result, solar panels are becoming more and more popular throughout the residential, commercial and industrial sector. Although the Australian Governments solar rebate and incentive programs are changing, the generosity is consistent and by far the best option to tackle heightening energy prices.

Don’t forget to print this page and have it handy for when your sales representative conducts an onsite assessment

The Author

Darryn Van Hout

I developed an interest in the Australian energy and construction sectors more than a decade ago and have since closely followed the trends, technologies and developments shaping both industries. My involvement in the Australian solar market began in 2008, and over the years I have built strong connections with professionals, businesses and organisations across the construction, solar and renewable energy sectors in Australia and internationally. These connections include solar panel and inverter manufacturers, electrical and construction industry professionals, software developers creating tools to quote, monitor and manage solar power systems, and media organisations that closely follow developments across energy, construction and renewable technologies. Today, I continue to contribute as an industry advocate, author and commentator, sharing practical insights and information to help Australian consumers and businesses better understand solar power, energy technologies, construction-related developments and the changing Australian energy landscape.