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Why should I leave a review?

Solar installer reviews are the key to creating quality workmanship, products and services. Times have changed as the solar industry grows and this attracts the good and the greedy.

There are many reputable solar companies throughout the Australian solar industry. Industry standards are set, beginning with the manufactures, then the local solar wholesalers, retailers, finance companies, installers and finally the energy retailers such as True Energy, Origin and Ergon to name a few.

Each of these business entities play a very important role in delivering customer service, workmanship, quality, turn around, price and value for money.

Your feedback is important to us as well as our viewers. Australian Solar Quotes depends on the solar installer reviews and ratings published on our site. This helps us filter through the local, state-wide and national solar companies so that our viewers get in touch with the best of the best solar installers around Australia.

Whether you source a solar panel installer through Australian Solar Quotes or by any other means, we still welcome and encourage all of our viewers to rate their installer and add a short solar installer review so that we can share your experience with the rest of the country.

 

What is Solatrust?

Solatrust is a badge or widget that retailers can display on their website as a form of endorsement from a third party organisation heavily involved in the solar power consumer care sector. As you are aware, the ratings and reviews delivered by real people that have used the service from a particular organisation. Australian Solar Quotes has developed a platform that enables consumers to rate and review suppliers and for the past five years, tens of thousands of consumers have shared their experience on Australian Solar Quotes.

Why are ratings and reviews so important? The answer is quite simple. Consumers trust the opinions of other consumers. That is why Australian Solar Quotes developed this important tool that enables an organisation, product or service to speak for its self. Solatrust will improve the consumers overall buying experience, diving more transparency and genuine credibility. Honest feedback about buying experiences and service, builds confidence when selecting an organisation to do business with.

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Australian Solar Quotes encourages all reviews of installers, both good and bad, because they open up possibilities for companies to improve their service and to build credibility, popularity and reputation.

Australian Solar Quotes also uses your Solatrust score to determine the most reputable companies to ensure that the three free quotes they provide are the best in the market in your local area.

 

What should I leave in my review to help others in the future?

When leaving a review, there are a variety of things you can mention. Firstly, the sales rep, service, installation, quality of system, timeliness and price can all be given stars out of five. It is a good idea to also say the size of the system you purchased as well as how much you paid for the system, so that people who read your review can get some context.

Some others point that may be helpful to other future buyers are:

  • Did they deliver their promises?
  • Where they able to answer all your questions and provide you with the information you needed?
  • Did they get back to your inquiries promptly?
  • Is the solar system performing as promised?
  • How much did your electricity bill go down, and was this as much as promised?
  • Have you had any issues with your solar system?
  • Did the installer act promptly if something went wrong?
  • Did you receive any solar rebates or incentives?
  • Was it a stressful and time consuming process?

By covering topics such as this, it allows prospective buyers like you to cut through the sales pitches and be provided with real peoples’ experiences of solar companies throughout Australia.