Solar Smart QLD

Overall Rating

4.6

Rated4.6 out of 5

Based on27 reviews

Service 4.63

Quality Of System 4.63

Price 4.63

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Welcome to Solar Smart QLD

Your trusted partner.

13 0050 5584

5 First AvenueMaroochydore, Queensland, 4558

Business Hours

Monday 08:00 - 17:00

Tuesday 08:00 - 17:00

Wednesday 08:00 - 17:00

Thursday 08:00 - 17:00

Friday 08:00 - 17:00

Saturday 09:00 - 12:00

Sunday Closed

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27 reviews for Solar Smart QLD

Jim Vagne
from Moggill, QLD

5 28/09/2018

Solar Smart was very helpful in guiding us through the various options and provided a very competitive quotation - thanks Sue. Once we accepted the quote, a full explanation of the process was explained to us and installation booked in for 7 days after giving Solar Smart the go ahead. The installation team turned up early, explained the process and then went about doing what they had to and all was completed within the advised time. The settings were adjusted and they did a very good job in explaining to me the process and how to adjust the settings if required. Everything was cleaned up - no mess left behind. Next thing was to call their office and Ethan guided me through some minor points, We couldn't be happier with their service and pleasant and professional manner.

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Carolyn Grant
from Twin Waters, QLD

5 08/08/2018

If you are looking for a company to install your system I highly recommend Solar Smart to do your installation. Their pricing I found to be the best and their customer service is exceptional. Their team of installers are great, friendly and very helpful with any information you need they will spend the time to explain. They replaced broken tiles for me that were under my old system. Thank you

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Peter Billin
from Brighton, QLD

5 24/07/2018

Solar Smart were fast and efficient no fuss and there team were very friendly and helpful. A pleasure to deal with.

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Anthony Collins

5 20/03/2018

We couldn't be happier. Solar smart were a pleasure to work with from the initial consultation all the way through to the completion of the job! I highly recommend Solar Smart to anyone considering installing a solar system.

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David Kerle
from Beerwah, QLD

5 04/12/2017

We had Solar Smart install a 6.48 Kw system with a hybrid inverter last Friday. What impressed me from the outset was Greg's knowledge and commitment to providing the best product to suit our intended purpose. We weren't upsold, in fact, we were downsold as Greg's industry knowledge put us in a position to save considerable expense by making our purchase of batteries at a later stage and take advantage of potential prices decreases. This is the third solar system we have had installed and Chris and his installation team were fantastic and a mile ahead of the others previously used. Their job was clean, tidy and efficient. They arrived when they said they would and cleaned up after themselves. We really couldn't recommend them more highly.

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Fiona Green
from Belli Park, QLD

5 16/11/2017

We inquired about a system within 2 weeks we had a system on the roof generating more KWH than we thought at a very reasonable price. All our questions were answered promptly and professionally. The install boys could had taken an easier option to the metre box but paid a bit more attention to detail ensuring we did not need to patch holes after like it looked like we would give the meter box location. All rubbish was taken when they left. Tradesmen l would highly recommend.

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Sam G
from Gympie, QLD

5 19/10/2017

Best service, very competitive price and nothing was too much. This is the 4th system inside our family circle and countless fantastic reviews from who we have recommended. Thank you Greg and the team. A+++ again, 5 years running.

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Sally P.
from Bunya, QLD

1 25/09/2017

If you’re not solar smart, beware. Thanks to, Solar Smart, Maroochydore, I now have an underperforming solar system, producing one third of its capacity! I’m a single mother, work in a preschool, and I know nothing about solar. With the prices of power rising, I thought it a good idea to install one. A couple of installers came to my place. They said that there was too much shade on the house for an installation but Solar Smart said, it’ll be fine, they would install part of the system on the garage, which isn’t shaded. I was also told they had special (more expensive) panels that work well in shade so I agreed to let them do the job. On the day of installation, there was a change of plans. I was told, there was no need to put the panels on my garage, it’d work well anyway (it didn’t). I was surprised but they “convinced” me. I paid $5000 for the 6KW system and $600 for the meter, only to find out once the meter was in place, that it hardly produces any power at all. On the first day, in the whole day it made the “whopping” 8Kw. I checked with an acquaintance also having 6Kw system, who couldn’t believe that it produced that little. “You must be reading the wrong information on the meter,” he said, since on the same day his system produced over 25 Kw. I checked the internet, my system was producing like a 1.5 Kw system. A solar system that doesn’t produce solar power is not what I ordered or need. I emailed to the installer complaining about the performance. The installer didn’t reply. Only when the Department of Fair Trading contacted them, Greg Smith, the boss, reacted claiming that - even though my emails went through - they didn’t receive any email, their system was down. I sent the first email on 25th of August and they claim they couldn’t read it until the 15th September 2017”! Can a business be without access to the internet for three weeks!? In fact, even once they read the emails, they chose not to contact me at all. They also claim that I agreed to have a system that didn’t produce power, can anyone believe that? Only once the meter was installed a week after the solar installation, I found out how poorly the system was performing! Had I known what I know now, I’d never agree to have it installed, wasting my hard-earned money. I know nothing about solar systems but the solar company should. Since they are supposed to be the experts, I trusted their advice. No wonder, they convinced me that installing the system was a good idea. But, what’s the point of paying $5600 for a system that doesn’t produce solar power forcing me, even on a sunniest of days, to still use and pay for the power from the grid! It’s like buying an expensive car that only can drive in slow motion, would anyone buy it? Greg, the boss, accused me of “having selective memory” There’s nothing selective about it. Pete Moran (his representative) convinced me that the system would perform, even though there was lots of shade. Also the boss himself, Greg admits that over the phone, he suggested the “power optimised system” so that “she would be able to get some output in the winters months”, thus confirming that it was his, not my, idea installing a system that couldn’t and wouldn’t perform. By the way, what does “some output mean”? I had no idea either what he was talking about when he suggested “the power optimised system whereby the solar panels are not linked to the production of the adjacent solar panels”, can anyone explain what it means? Greg claims that “the roof of the garage wasn’t big enough to accommodate the system” – if he knew that, why was it installed at all. And as I was told by other installers, the system could have been split, half on the house, half on the garage, which is not uncommon and which would perform much better. And you must read this. Greg states that “The system appears to be averaging approximately 11kwh per day and I believe that given the conditions this is probably in excess of what I would have expected.” Can you believe it? A fully functional 6Kw system should produce this much in TWO hours on a sunny day! In TWO hours!!! This is 1.5 kWh system’s performance! Most certainly, had I been told about that, I’d never have agreed to its installation!

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- Sam G
  
  19/10/2017
  
  I think you should get it checked out again. I’ve had a SOlarSmart system on 2 houses and they have been superb. Maybe there’s more to this “complaint” than what you wrote. Seems fishy and very much out of character
  
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Amy Benzie
from Enoggera, QLD

5 12/07/2017

Solar Smart were not only the most competitive price, they explained everything so I understood what I was paying for and how solar would benefit my home. Greg and his team are super friendly and easy to talk to and I feel confident I can call at any time if i have any questions.

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[email protected]
from Rothwell, QLD

5 01/07/2017

From signing the sales contract till installation was 7 days, (sales did promise 2 weeks) Initial customer service was great, all questions were answered and after sales service was just as good. My family and i are not happy, WE ARE EXTREMELY HAPPY!

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Sunshine Coast Regional, QLD

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Jim Vagne

Carolyn Grant

Peter Billin

Anthony Collins

David Kerle

Fiona Green

Sam G

Sally P.

Sam G

Amy Benzie

[email protected]

Overall Rating

Business Hours

Solar Smart QLD's Brands

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Sam G

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